Our Technology solutions

With our in-house IT experts and global technology partners, we provide business solutions for the travel industry, and with iWTX web service, destination touristic services can also offer XML API connectivity to inbound and outbound tour operators.

Destination touristic services has established an intelligent, reactive and all-in-one system helping to improve efficiencysave time and enhance data quality. This technology, offering a new concept of complete business automation for inbound and outbound tour operators, has been developed from careful observation and understanding of the ever-changing needs in the travel industry.

As a result, destination touristic services can guarantee flawless communication between tour operators, customers and service providers.

Thanks to the latest software solutions, destination touristic services has access to tools for a complete product management, pricing/tariff and Internet booking engines for travel agencies (B2B) with dynamic packaging, and CRM, ERP, XML/Web services integration capabilities, as well as an outstanding reporting and business intelligence framework.

Technology characteristics

Infrastructure

Infrastructure

  • Super-fast search and system stability
  • System uptime: 99%
  • State of the art booking engine
  • Best availability and response times
  • VPN secured

Software

Software

  • Cloud based
  • Real time monitoring
  • Access anywhere at anytime
  • Hosted on Microsoft Azure
  • High performance and security

Operational functionalities

Operational functionalities

Single unified solution/modular system

  • Contracting
  • Operations and logistics
  • Product management
  • Booking engine
  • Mid and back office
  • Reports

Integrations

Integrations

  • Client and provider integrations
  • Constant support and monitoring
  • Integration process stages:
    • Pre-development
    • Development
    • Certification
    • Go-Live

Interfaces and connectivity

Interfaces and connectivity

  • XML connectivity provides access to accommodation, transfers and excursions
  • Through XML web services, bookings can be made and managed
  • Receive rates and availabilities in real time
  • Push and pull via:
    • OTA specification
    • Traveltainment EDF specification
    • Web services

Technology overview

Technology Overview